Your Own Home. Your Own Life.
Expert Support When You Need It
Mother Care East London Ltd provides person-centred Supported Living services that enable adults with learning disabilities, mental health needs, physical disabilities, and complex needs to live independently in their own homes — with flexible, skilled support tailored entirely around their goals and choices.
24/7
Support available day and night
CQC
Registered and regulated provider
Person-Led
Every support plan co-produced with the individual
100+
Individuals supported across East London
across East London
About This Service
Support That Puts You in Control of Your Own Home and Life
Supported living is fundamentally different from residential care. The individual lives in their own home — renting it themselves or through a housing provider — and receives the support they need to manage daily life on their own terms. There is no institution, no shared timetable, and no loss of autonomy. The home belongs to the individual, and the support wraps around them.
At Mother Care East London Ltd, we co-produce every supported living package with the individual — starting with what matters to them, what their goals are, and what kind of life they want to lead. Support workers are carefully matched, consistently assigned, and trained to promote independence rather than dependency.
We work closely with local authority commissioners, housing providers, care coordinators, and the individual’s family to ensure the whole arrangement is stable, well-funded, and genuinely built around the person at its centre.
Your Own Tenancy
Live in your own home, not a care home
Goal-Led Support
Plans built entirely around your aspirations
Consistent Support Workers
Familiar faces who know and invest in you
Building Independence
Support that grows with you as you need less
Two Support Models
Floating Support and Intensive Supported Living
Both models are delivered through a co-produced support plan — flexible, rights-based, and built to change as the individual’s needs and ambitions evolve over time.
Floating Support
Flexible support in your own home or tenancy
Floating support provides flexible, time-limited or ongoing support to individuals in their own homes or tenancies — helping them to develop the skills and confidence needed to maintain their tenancy, manage daily life, and achieve their personal goals. Support is delivered at agreed times and can be increased or reduced as needs change.
✓ Tenancy support and housing sustainment
✓ Daily living skills development
✓ Support with finances, benefits, and budgeting
✓ Managing household tasks and routines
✓ Community access and social inclusion support
✓ Liaison with housing providers and local services
Best for: Individuals with lower-level support needs who want to live independently with flexible, periodic assistance
Intensive Supported Living
Around-the-clock support for complex needs
Intensive supported living provides higher levels of support — including waking nights and 24-hour cover — for individuals with more complex needs who require consistent, skilled assistance throughout the day and night. Despite the intensity of support, the individual remains at the centre, retaining choice and control over every aspect of their home and daily life.
✓ 24-hour support including waking nights
✓ Personal care and medication management
✓ Complex needs and clinical procedure support
✓ Positive behaviour support approaches
✓ Structured daily routines and activities
✓ Full MDT and commissioner liaison
Best for: Individuals with learning disabilities, complex needs, or behaviour that challenges who need consistent, skilled 24-hour support
What We Provide
A Complete Supported Living Service Around the Individual
Our supported living service covers every area of daily life — from personal care and daily routines to skills development, community access, and the professional liaison needed to keep the wider support package working smoothly.
Tenancy and Independent Living Skills
We support individuals to sustain their tenancy, manage their home, and develop the practical skills needed for independent living — from paying bills and keeping appointments to cooking, cleaning, and managing their space.
✓ Tenancy sustainment and housing support
✓ Cooking, meal planning and household management
✓ Managing bills, benefits and budgets
✓ Keeping appointments and managing a diary
Personal Care and Daily Routines
Where personal care is part of the support package, it is delivered with sensitivity, dignity, and full respect for the individual’s preferences and routines. We follow the individual’s lead at every step.
✓ Personal hygiene and grooming support
✓ Dressing and appearance preferences respected
✓ Medication prompting and administration
✓ Health monitoring and GP liaison
Goal Setting and Skills Development
Every support plan includes clear, co-produced goals — things the individual wants to achieve, skills they want to develop, and milestones they want to reach. We track progress, celebrate achievements, and adapt the plan as goals evolve.
✓ Co-produced outcomes in every support plan
✓ Skills development across all areas of daily life
✓ Regular progress reviews with the individual
✓ Adjusting support as independence grows
Community Access and Social Life
Living independently means being part of a community. We support individuals to access education, employment, leisure activities, friendships, and every aspect of community life — enabling a full and connected existence beyond the front door.
✓ Education, training and employment support
✓ Leisure, hobbies and social activities
✓ Building and maintaining friendships
✓ Community groups and peer networks
Multi-Agency Working and Reviews
We work as an active member of the individual’s wider support network — liaising with local authority commissioners, housing providers, care coordinators, GPs, mental health teams, and family members to ensure the package is coherent, well-funded, and regularly reviewed.
✓ Attendance at support plan reviews
✓ Commissioner and housing liaison
✓ Sharing written support records and reports
✓ Escalating concerns to the right professional
Overnight and 24-Hour Support
For individuals who require support through the night, we provide waking nights, sleeping nights, and full 24-hour support packages — ensuring safety, continuity, and peace of mind without compromising the individual’s independence.
✓ Waking nights for clinical or high-need support
✓ Sleeping nights with responsive cover
✓ 24-hour supported living packages
✓ Consistent overnight support workers
How We Start
From Referral to Moving In — Four Steps
Setting up a supported living package takes careful planning. Our process is thorough, collaborative, and centred on the individual’s voice at every stage.
1
Referral and Initial Discussion
Contact us by phone on 07510 916481 or via our referral form. We discuss the individual’s current situation, support needs, goals, and housing arrangements — and we liaise directly with the local authority commissioner or care coordinator from the outset.
2
Needs Assessment and Support Planning
We carry out a thorough assessment with the individual — exploring their goals, daily living skills, support needs, communication preferences, and what a good life looks like for them. The support plan is co-produced with the individual at its centre.
3
Support Worker Matching and Introduction
We match the individual with a small, consistent team of support workers whose skills, personality, and approach are well suited to them. We introduce the team before the package begins so that trust is established before day one.
4
Support Begins and Goals Are Reviewed
Support commences to the agreed plan. We review outcomes regularly with the individual, their care coordinator, and family — celebrating progress, adapting the support as independence grows, and always keeping the individual’s goals at the centre.
Why Choose Us?
Why Commissioners and Individuals Choose Mother Care
Good supported living is about more than filling a package — it is about investing in the individual’s right to a full, self-determined life. That requires genuine values, skilled support workers, and rigorous oversight from a provider who truly cares about outcomes.
✅
Fully CQC Registered and Compliant
Active CQC registration No: CRT-1 26925394440. Our supported living services are fully regulated — with robust safeguarding, quality assurance, and governance systems in place.
🎯
Genuinely Co-Produced Support Plans
Every support plan starts with the individual — their voice, their goals, their vision of a good life. We do not impose a template or a service model. We listen and build around the person.
👤
Consistent, Well-Matched Support Workers
Consistent relationships are the foundation of effective supported living. We invest heavily in matching, induction, and staff retention — so the individual has a stable, trusted team around them.
🤝
Experienced Commissioner Liaison
We have established working relationships with local authority commissioning teams across East London. We understand the funding landscape, reporting requirements, and review processes that underpin effective supported living packages.
24/7
Support Available
CQC
Registered
100+
Individuals Supported
Who We Support
Supported Living for a Wide Range of Individuals
Our supported living service supports adults across East London who want to live independently in their own homes — whatever their diagnosis, background, or level of need.
Learning Disabilities
Floating and intensive supported living for all levels of need
Mental Health Conditions
Structured support enabling recovery and independent living
Physical Disabilities
Skilled support enabling full independent living at home
Autism
Consistent, structured support in a familiar home environment
Complex Needs
Intensive supported living for high-dependency individuals
Acquired Brain Injury
Post-ABI supported living and rehabilitation in the community
Young Adults (18+)
Transition from children’s services into supported adult life
Common Questions
Supported Living FAQs
What is the difference between supported living and a care home?
In supported living, the individual lives in their own home — they hold or contribute to their own tenancy and have full rights as a tenant. The support comes to them, rather than them going into a service. This means the individual has genuine choice and control over who supports them, how their day is structured, and how their home is run. A care home, by contrast, is a registered establishment where the provider controls the environment. Supported living is rights-based and person-led in a way that residential care cannot be.
How is a supported living package funded?
Supported living packages are typically funded through two separate streams: the housing costs are covered by housing benefit or universal credit (paid to the housing provider), while the support costs are funded through the local authority’s social care budget or, where eligible, NHS Continuing Healthcare. Some individuals use personal budgets or direct payments to commission their own support. We work directly with commissioners and care coordinators to establish and maintain the funding arrangement.
Who chooses the support workers?
The individual has a say in who supports them. During the setup process, we share profiles of potential support workers, arrange introductions, and take the individual’s preferences seriously. If a support worker is not a good fit, we work to find a better match. We also consult with the individual when any change to their team is proposed — their comfort and trust in their support workers is our highest priority.
Can the level of support be reduced as someone becomes more independent?
Yes — and this is something we actively plan for. From the outset, the support plan includes independence goals and a framework for reviewing and reducing support as the individual develops skills and confidence. We report on progress at every review and work with the commissioner to adjust the package accordingly. The goal is always for the individual to need less support over time, not more.
What happens if the individual’s needs change significantly?
We respond to changes in need promptly and transparently. If an individual’s needs increase, we notify the commissioner, request a review, and increase support in the interim where safe to do so. If needs decrease, we flag this at the next review. We never continue providing a level of support that is no longer appropriate — either because it is insufficient or because it undermines the individual’s independence.
Do you support individuals through the transition from children’s services?
Yes. Transitions from children’s to adult services are a critical period and we have experience in supporting young people through this process. We engage early — ideally 12 to 18 months before the transition date — to develop the supported living plan, identify suitable housing, and build the support team so that the young person moves into adult life with a stable, familiar package already in place.
Discuss a Supported Living Referral
Whether you are a commissioner, care coordinator, family member, or the individual themselves — our team is ready to discuss how a supported living package could work and take the first steps towards making it happen.
Call us directly
Director
Anees Ur Rehman
Availability
24 hours, 7 days
Location
East London, UK
Ready to Set Up a Supported Living
Package in East London?
Whether you are a local authority commissioner, care coordinator, family member, or an individual looking for supported living — our team is ready to discuss your requirements and take the first steps together.