Giving Family Carers the Break
They Genuinely Deserve
Our Respite Care service gives family carers the time and space to rest, recover, and attend to their own lives — while the person they care for receives compassionate, professional support from a trained carer they can trust. Available across East London for planned and emergency respite.
Planned
Scheduled respite to suit your routine
Emergency
Rapid response when cover is needed urgently
CQC
Registered and regulated provider
100+
Individuals and families supported across East London
across East London
About This Service
Respite That Supports the Whole Family
Caring for a loved one is one of the most meaningful things a person can do — but it is also one of the most demanding. Without regular breaks, family carers risk exhaustion, burnout, and deteriorating health of their own. Good respite care is not an indulgence — it is an essential part of a sustainable caring relationship.
At Mother Care East London Ltd, our respite care service provides families with the breathing space they need, safe in the knowledge that their loved one is in the hands of a trained, caring professional. We take over seamlessly — maintaining familiar routines, delivering personal care and medication support, and providing genuine companionship — so that the family carer can rest without worry.
Our respite care is available as planned short breaks, regular scheduled cover, emergency respite, overnight and live-in cover, and extended holiday or hospitalisation cover. We respond quickly and compassionately, at any time.
Planned Respite
Scheduled breaks built into the regular care routine
Emergency Respite
Rapid cover when an urgent situation arises
Overnight Cover
Night-time support so family carers can rest
Holiday Cover
Extended cover while the family carer is away
Two Types of Respite
Planned Respite and Emergency Cover
Both types of respite are delivered by trained, vetted carers working to a clear handover plan — ensuring continuity of care and peace of mind for the whole family.
Planned Respite Care
Regular, scheduled breaks for family carers
Planned respite care is built into the individual’s regular care routine — giving the family carer a predictable, reliable break on a daily, weekly, or monthly basis. Whether it is a few hours each week, a regular overnight, or cover for a family holiday, we agree a clear schedule in advance and ensure the same familiar carer is provided wherever possible.
✓ Regular scheduled hourly or daily respite sessions
✓ Weekly or fortnightly planned breaks for family carers
✓ Overnight and sleeping night cover
✓ Holiday and extended absence cover
✓ Consistent, familiar carer provided wherever possible
✓ Full handover and care plan maintained throughout
Best for: Families who need reliable, recurring respite built into their care routine
Emergency Respite Care
Rapid cover when the unexpected happens
Emergency respite care is available when a family carer is suddenly unavailable due to illness, hospitalisation, bereavement, or any other urgent situation. We respond as quickly as possible, mobilise a trained carer, and ensure the individual receives safe, continuous care without any gap — however short the notice.
✓ Same-day or next-day emergency cover where possible
✓ Cover for carer illness, hospitalisation or bereavement
✓ Urgent cover for unforeseen family emergencies
✓ Care delivered to the existing plan or a rapid assessment
✓ Liaison with social workers and healthcare teams
✓ Available 24 hours a day, 7 days a week
Best for: Families who need immediate, reliable cover in an unexpected or crisis situation
What Respite Care Includes
Full Care Continuity While the Family Carer Rests
Our respite carers do not just sit with someone — they provide the same quality and range of support as the regular care team, maintaining familiar routines and delivering every element of the individual’s care plan.
Personal Care and Hygiene
All personal care tasks are delivered in full during respite visits — maintaining the individual’s usual routines for bathing, dressing, grooming, and continence care with the same sensitivity and respect as the regular carer.
✓ Bathing, showering and personal hygiene
✓ Dressing, grooming and oral care
✓ Continence and catheter care
✓ Skin and pressure area management
Medication Management
Our respite carers are trained to prompt and administer medication safely and accurately during every visit. Medication records are maintained on the individual’s MAR chart and any concerns are escalated immediately.
✓ Medication prompting and administration
✓ MAR chart recording on every visit
✓ Liaison with GP and pharmacy where needed
✓ Monitoring for side effects or concerns
Meals, Nutrition and Hydration
Respite carers prepare meals, support eating and drinking, and monitor nutrition and hydration in line with the individual’s dietary preferences and any clinical or cultural requirements.
✓ Meal preparation and serving
✓ Eating and drinking assistance
✓ Hydration monitoring and encouragement
✓ Dietary preferences and special requirements
Companionship and Emotional Support
Time with a caring, attentive professional provides genuine companionship and emotional wellbeing — reducing the anxiety that individuals can feel when their usual carer is absent, and providing meaningful engagement and conversation.
✓ Conversation, engagement and activities
✓ Reading, music, reminiscence and games
✓ Reducing anxiety around familiar carer absence
✓ Genuine warmth and companionship throughout
Community Access and Outings
Where appropriate and agreed, respite carers can accompany individuals to community activities, appointments, walks, and social events — maintaining the individual’s usual level of community participation during the respite period.
✓ Accompanying to medical appointments
✓ Short community walks and outings
✓ Social activities and visits to friends or family
✓ Maintaining usual community routines
Overnight and Live-in Respite
For family carers who need to be away overnight or for a longer period, we provide overnight and live-in respite — with a trained carer in the home through the night, providing safe and continuous care and support.
✓ Waking and sleeping night cover
✓ Live-in respite for extended periods
✓ Continuity of all care tasks overnight
✓ Peace of mind for family carers away from home
How We Start
Arranging Respite Care in Four Simple Steps
Whether you are planning ahead or need cover urgently, our process is designed to be straightforward and responsive — getting the right carer in place as quickly as possible.
1
Get in Touch
Call us on 07510 916481 at any time. Tell us about the individual, the current care arrangements, and when and how often you need respite cover. For emergency respite, we respond immediately.
2
Assessment and Handover Plan
For planned respite, we carry out a brief assessment to understand the individual’s needs, routines, preferences, and care plan. For emergency cover, we work from an existing care plan or carry out a rapid verbal handover with the family carer.
3
Carer Matching and Introduction
We match the individual with a trained respite carer whose skills suit their needs. For planned respite, we introduce the carer in advance so the individual is familiar and comfortable before the first solo session.
4
Respite Begins
The respite carer arrives to the agreed schedule and delivers care to the agreed plan. We stay in close contact with the family, share updates, and ensure a smooth handover when the family carer returns.
Why Choose Us?
Why Families Across East London Trust Our Respite Carers
Handing over the care of a loved one — even for a few hours — requires absolute trust in the person taking over. We earn that trust through training, consistency, communication, and genuine compassion.
✅
Fully CQC Registered and Compliant
Active CQC registration No: CRT-1 26925394440. Our respite care service is fully regulated — with robust safeguarding, DBS-checked carers, and comprehensive quality assurance.
🌿
Genuine Continuity of Care
Our respite carers follow the individual’s existing care plan — maintaining familiar routines, preferences, and standards of care so that transitions are smooth and stress-free for the individual.
👤
Consistent Carer Allocation
Wherever possible, we assign the same respite carer every time — so the individual and their family can build familiarity, trust, and confidence in the cover arrangements.
⚡
Rapid Emergency Response
We understand that emergencies do not wait. Our team is available 24 hours a day to mobilise emergency respite cover — responding with the urgency and care the situation demands.
24/7
Available
CQC
Registered
100+
Families Supported
Who We Support
Respite Care for a Wide Range of Individuals and Families
Our respite care service is available to any family carer who needs a break — supporting individuals with a wide range of care needs across East London.
Older Adults
Respite for family carers of frail or elderly loved ones
Dementia
Specialist dementia respite for carers who need a break
Physical Disabilities
Cover for individuals with mobility and physical care needs
Mental Health Conditions
Respite for carers of adults with mental health needs
Learning Disabilities
Familiar, person-centred respite support
Complex Care Needs
Clinical respite cover for high-dependency individuals
Palliative Care
Compassionate respite for families at end of life
Common Questions
Respite Care FAQs
How quickly can you provide emergency respite cover?
We aim to mobilise emergency respite cover as quickly as possible — in many cases on the same day or within 24 hours of the call. We ask that you contact us as soon as you know cover is needed. Our team is available 24 hours a day, 7 days a week on 07510 916481 to respond to emergency situations.
Will the same carer always come for respite visits?
We always aim to provide a consistent respite carer wherever possible — so that the individual builds familiarity and the family carer can feel confident in the arrangements. For planned respite, we introduce the carer in advance before the first solo session. For emergency respite, consistency may not always be possible at short notice, but we brief any new carer thoroughly before they attend.
What information does the respite carer need before they start?
For planned respite, we carry out an assessment and develop a written care plan covering the individual’s routines, personal care needs, medication, dietary requirements, communication needs, and emergency contacts. For emergency cover, we ask the family carer to provide a verbal handover and share any existing care documentation. The more information we have, the smoother the transition.
Can respite care include taking the person out into the community?
Yes — where this is appropriate for the individual and agreed as part of the respite plan, our carers can accompany the individual to community activities, appointments, walks, or visits. Community access during respite can be a positive and enriching experience for the individual and gives the family carer genuine uninterrupted time at home.
Can respite care be funded through a personal budget or direct payment?
Yes. Respite care can be funded through local authority personal budgets and direct payments, NHS Continuing Healthcare, carer’s assessments, and privately. Many local authorities offer specific carer’s break funding following a carer’s assessment. We can support families in identifying what funding may be available to them.
What happens if the individual is unsettled when the family carer leaves?
It is completely natural for some individuals to feel anxious when their usual carer is absent. Our respite carers are trained to manage this sensitively — using familiar routines, calm reassurance, and engaging activities to help the individual settle. We always communicate with the family carer if we have any concerns, and we never leave an individual in a distressed state without addressing it.
Need Respite Care?
Whether you need planned, regular respite or emergency cover today — our team is available around the clock to discuss your situation and arrange the right support.
Call us directly
Director
Anees Ur Rehman
Availability
24 hours, 7 days
Location
East London, UK
Ready to Arrange Respite Care
for Your Family?
Whether you need a few hours this week or emergency cover today — call us now. Our team is available 24 hours a day, 7 days a week to arrange the right respite care for your family.