Compassionate Mental Health
and Dementia Support at Home
Mother Care East London Ltd provides specialist, person-centred support for individuals living with mental health conditions and dementia – delivered at home, in a familiar environment, by trained and compassionate carers available 24/7 across East London.
24/7
Care available day, night and live-in
CQC
Registered and regulated provider
Specialist
Dementia and mental health trained carers
100+
Individuals supported across East London
across East London
About This Service
Specialist Support That Preserves Dignity and Independence
Living with a mental health condition or dementia can be profoundly challenging – not just for the individual, but for the whole family. The right care at home can make an enormous difference: maintaining familiar routines, reducing anxiety, and helping the person remain in the place they know and love.
At Mother Care East London Ltd, our mental health and dementia support is delivered by carers who receive specialist training in person-centred dementia care and mental health awareness. We understand that behaviour and communication change over time, and we adapt our approach to meet the individual where they are – every single day.
Our service is flexible, responsive, and co-produced with the individual and their family. We work closely with community mental health teams, memory clinics, and GPs to ensure truly joined-up care.
Dementia Support
Specialist care at every stage of the condition
Mental Health Support
Person-centred care for a wide range of conditions
Home-Based Care
Support in a familiar, safe environment
Family Involvement
Keeping families informed and supported throughout
Two Specialist Areas
Dementia Care and Mental Health Support
Both services share the same person-centred approach – delivered by specialist-trained carers, co-ordinated with healthcare professionals, and available across East London.
Dementia Care
Specialist support at every stage
Our dementia care service supports individuals with all forms of dementia – including Alzheimer’s disease, vascular dementia, Lewy body dementia, and frontotemporal dementia. We provide consistent, familiar carers who understand how to communicate calmly, reduce distress, and maintain meaningful daily routines.
✓ Specialist dementia-trained carers on every visit
✓ Consistent carer to reduce confusion and anxiety
✓ Support with daily routines, orientation and activities
✓ Management of challenging behaviours with patience
✓ Medication prompting and administration
✓ Liaison with memory clinics and community teams
Best for: All forms of dementia, from early diagnosis through to end-of-life care
Mental Health Support
Compassionate care for complex needs
Our mental health support service provides structured, compassionate care for adults living with conditions including depression, anxiety, bipolar disorder, schizophrenia, personality disorders, and PTSD. We help individuals maintain daily routines, manage medication, and stay connected to their community – promoting recovery and reducing hospital admissions.
✓ Daily routine support and structure
✓ Medication prompting and management
✓ Emotional support, companionship and social inclusion
✓ Crisis awareness and safe escalation protocols
✓ Support with appointments and community access
✓ Liaison with community mental health teams (CMHTs)
Best for: Adults with long-term mental health conditions needing daily support at home
What We Cover
Every Visit Is Tailored to the Whole Person
Our mental health and dementia support covers every aspect of the individual’s daily life – from personal care and medication to emotional wellbeing and community connection – all coordinated through a single written care plan.
Daily Routine and Orientation
Maintaining consistent daily routines is one of the most powerful ways to reduce anxiety and confusion for someone living with dementia. Our carers provide calm, structured support that anchors the individual to their familiar world.
✓ Morning and evening routines
✓ Gentle reality orientation and prompting
✓ Meaningful daily activities and reminiscence
✓ Managing day/night confusion safely
Medication Management
Safe, accurate medication management is critical for individuals with dementia and mental health conditions. Our trained carers prompt and administer medication correctly, monitor for side effects, and liaise with prescribers when concerns arise.
✓ Medication prompting and administration
✓ MAR chart recording every visit
✓ Monitoring for side effects or changes
✓ Liaison with GPs, pharmacies and psychiatrists
Emotional Support and Companionship
Social isolation significantly worsens mental health and dementia symptoms. Our carers provide genuine human connection – not just task-based support – helping the individual feel heard, valued, and less alone.
✓ Meaningful conversation and engagement
✓ Reminiscence therapy activities
✓ Accompanying to social activities
✓ Reducing loneliness and isolation
Personal Care
Sensitive, dignified personal care delivered by carers who understand the unique challenges that dementia and mental health conditions can present during bathing, dressing, and other intimate tasks.
✓ Bathing, dressing and grooming support
✓ Oral hygiene and skin care
✓ Continence support where needed
✓ Always respecting dignity and preferences
Professional Liaison and Coordination
We work as part of the wider care team – communicating regularly with family members, GPs, community mental health teams, memory clinics, and social workers to ensure seamless, coordinated support.
✓ Regular updates to family and care team
✓ Attendance at care review meetings
✓ Incident and deterioration reporting
✓ Support with Mental Capacity Act considerations
End-of-Life and Palliative Support
For individuals in the later stages of dementia or with terminal mental health-related conditions, we provide compassionate end-of-life care at home – working alongside hospice and palliative teams.
✓ Comfort and dignity in the final stages
✓ Working with hospice at home teams
✓ Family support and regular communication
✓ Continuous overnight care where needed
How We Start
Care at Home in Four Simple Steps
From your first call to a specialist carer being in place, our process is designed to be straightforward, compassionate, and focused on getting things right for the individual from day one.
1
Get in Touch
Call 07510 916481 or complete our referral form. We respond within one working day and discuss the individual’s needs, diagnosis, current situation, and what support is needed.
2
Free Home Assessment
We visit the individual at home to carry out a thorough, no-obligation needs assessment – understanding their daily routine, cognitive or emotional needs, risks, and what matters most to them and their family.
3
Specialist Carer Matching
We match the individual with a carer who has specific experience in dementia or mental health care – taking into account personality, communication style, language, and cultural background.
4
Care Begins
Care starts to a written, agreed plan. We monitor quality continuously, stay in regular contact with the individual’s family and care team, and adapt the support as their needs change over time.
Why Choose Us?
Why Families Across East London Trust Our Specialist Care
We are not a general home care agency – we are a specialist care provider with trained, compassionate staff who understand the unique challenges of supporting someone with dementia or a mental health condition.
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Fully CQC Registered and Compliant
Active CQC registration No: CRT-1 26925394440. Our dementia and mental health services are fully regulated and inspected.
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Specialist-Trained Carers
Every carer supporting individuals with dementia or mental health conditions receives specialist training in person-centred care, communication, and behaviour management.
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Consistent, Familiar Faces
Consistency is especially important for people with dementia. We work hard to ensure the same carer is assigned to every visit – reducing confusion and building genuine trust.
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Culturally Sensitive and Inclusive
We serve the diverse communities of East London. Our team reflects this diversity and we carefully match carers based on language, culture, and personal values.
100+
Individuals Supported
24/7
Care Available
CQC
Registered Provider
Who We Support
Mental Health and Dementia Care for a Wide Range of Needs
Our specialist mental health and dementia support service is available to adults across East London at any stage of their condition – from early diagnosis through to complex, high-dependency care.
Dementia and Alzheimer's
All stages of dementia – from early diagnosis to end of life
Depression and Anxiety
Structured daily support, companionship and routine
Bipolar Disorder
Consistent support during both stable and crisis periods
Schizophrenia
Community-based support reducing risk of hospital admission
Personality Disorders
Patient, consistent care from trained, compassionate carers
PTSD and Trauma
Sensitive, trauma-informed support at home
Dual Diagnosis
Complex needs combining mental health and substance use
Common Questions
Mental Health and Dementia FAQs
How do your carers support someone with dementia?
Our dementia carers receive specialist training in person-centred dementia care, communication techniques, and managing changes in behaviour. They understand how to reduce distress, maintain familiar routines, and respond calmly and patiently at every stage of the condition. Consistency is central – we work hard to ensure the same carer attends every visit to minimise confusion and build trust.
Can you support someone who is in the later stages of dementia?
Yes. We provide care across all stages of dementia – including the later stages where the individual requires more intensive support with personal care, nutrition, medication, and mobility. We also work alongside palliative care teams for individuals who wish to remain at home at end of life.
What mental health conditions do you support?
We support adults living with a wide range of mental health conditions including depression, anxiety disorders, bipolar disorder, schizophrenia, personality disorders, PTSD, OCD, and dual diagnosis. If you are unsure whether we can support a particular condition, please call us on 07510 916481 to discuss.
Do carers work alongside community mental health teams (CMHTs)?
Yes. We actively work as part of the broader care network. Our carers and management team liaise regularly with GPs, community mental health teams, memory clinics, psychiatrists, social workers, and other professionals involved in the individual’s care. We attend care reviews, share written reports, and escalate any concerns promptly.
What happens if the individual’s condition deteriorates suddenly?
All our carers are trained in recognising signs of deterioration and have clear escalation protocols to follow. In the event of a mental health crisis or significant change in dementia symptoms, the carer will contact our management team and the individual’s GP or CMHT immediately. We never leave an individual at risk.
Is funding available for mental health and dementia care at home?
Yes. Funding may be available through local authority social care assessments, NHS Continuing Healthcare (CHC), NHS-funded nursing care, Direct Payments, and personal health budgets. We can support families in understanding what funding they may be entitled to and work directly with social workers and care coordinators.
Have a Different Question?
Our team is happy to answer any questions about our mental health and dementia services, including how to arrange an assessment, what funding is available, and how quickly we can begin.
Call us directly
Director
Anees Ur Rehman
Availability
24 hours, 7 days
Location
East London, UK
Ready to Arrange
Mental Health or Dementia Care?
Whether you are a family member, GP, social worker, or CMHT professional – our team is ready to arrange a free, no-obligation assessment at any time.