📍 East London, UK
🕐 Available 24/7
CQC Registered: CRT-1 26925394440
📍 East London, UK
🕐 Available 24/7
CQC Registered: CRT-1 26925394440
Mother Care East London Ltd offers a comprehensive range of CQC-registered care and support services. from Supported Living and Domiciliary Care to specialist Mental Health and Complex Needs support. Every service is person-centred, flexible, and available 24/7.
Providing Services to
Care available day, night and live-in
Registered and regulated provider
Consistent carer wherever possible
Individuals supported across East London
What is Domiciliary Care?
Domiciliary care – also called home care, means professional care and support delivered in your own home, rather than in a residential or nursing facility. It is designed to help individuals maintain their independence and quality of life in the place they know and love.
At Mother Care East London Ltd, our domiciliary care service is flexible, person-centred, and available around the clock. Whether you need a carer to visit for 30 minutes each morning or a full-time live-in professional to be with you around the clock, we tailor our service to fit your life.
All our carers are enhanced DBS checked, fully trained, and carefully matched to each individual. We prioritise consistency so you see the same face each visit, building trust, routine, and a genuine human connection.
Remain in familiar surroundings with your independence intact
30-minute visits through to 24-hour live-in support
Same carer wherever possible for trust and routine
Personalised, co-produced and regularly reviewed
Two Flexible Options
We offer two core models of domiciliary care – both fully flexible, both person-centred, and both available at short notice across East London.
Our hourly care service provides a trained carer for a set number of hours or visits each day or week. Ideal for individuals who are mostly independent but need help with specific tasks – getting up, preparing meals, taking medication, or bedtime routines.
✓ Minimum visit of 30 minutes
✓ Morning, lunchtime, afternoon and evening calls available
✓ Overnight sitting service
✓ Flexible scheduling – visits adjusted as needs change
✓ Double-up visits for moving and handling needs
✓ Suitable for self-funders, local authority and NHS packages
Best for: Partial independence with daily task support
Our live-in care service places a dedicated, trained carer in your home to provide round-the-clock support. The carer lives with the individual, giving them continuous professional care while allowing them to stay in the home they love.
✓ Dedicated carer lives in the individual’s home
✓ Continuous support day and night
✓ The alternative to a care home – at home
✓ Suitable for complex and high-dependency needs
✓ Weekly or fortnightly carer changeover available
✓ Management oversight and regular reviews included
Best for: Complex needs or preference to avoid a care home
What We Cover
Our domiciliary care covers every aspect of daily life – practical tasks, personal care, health support, and emotional wellbeing – all coordinated through a single written care plan.
Dignified, sensitive support with all aspects of personal care – always respecting the individual’s privacy, preferences, and routine.
✓ Bathing, showering and washing
✓ Dressing and grooming assistance
✓ Oral and skin care
✓ Continence and catheter care
Safe medication prompting and administration by trained carers – reducing risk and giving families confidence that medication is taken correctly.
✓ Medication prompting and reminders
✓ Administration of prescribed medication
✓ Liaison with GPs and pharmacies
✓ MAR chart recording and monitoring
Planning and preparing nutritious meals that reflect the individual’s taste, cultural preferences, and dietary requirements.
✓ Breakfast, lunch and dinner preparation
✓ Culturally appropriate meals
✓ Hydration monitoring and support
✓ Specialist dietary needs catered for
Genuine social connection and companionship – helping to prevent loneliness and support positive mental health and emotional wellbeing.
✓ Conversation and social engagement
✓ Accompanying to appointments
✓ Escorted community outings
✓ Activities and shared interests
Practical household tasks to keep the individual’s home safe, clean, and comfortable – supporting their ability to live independently.
✓ Light cleaning and tidying
✓ Laundry and ironing
✓ Shopping and errands
✓ Correspondence and admin support
Ongoing observation and reporting of the individual’s health – acting as a vital link between the client, their family, and healthcare professionals.
✓ Vital signs monitoring where required
✓ GP and hospital visit accompaniment
✓ Incident reporting and escalation
✓ Communication with family and care team
How We Start
From your first call to a carer being in place, our process is designed to be clear, fast, and focused on getting things right for the individual from day one.
Call 07510 916481 or complete our referral form. We respond within one working day and discuss needs, preferences, and the individual’s circumstances.
We visit at home to carry out a thorough, no-obligation needs assessment – understanding daily routines, health conditions, and what matters most to the individual.
We select the most suitable carer based on skills, personality, cultural background, and language – then introduce them before care begins where possible.
Care starts to a written, agreed plan. We monitor quality continuously, stay in regular contact with families, and adapt the schedule as needs evolve.
What is Domiciliary Care?
We are not an agency – we are a directly employed, managed care team. Every carer is employed by Mother Care East London Ltd, not self-employed or contracted.
✅
Active CQC registration No: CRT-1 26925394440. Every aspect of our home care is inspected, regulated, and held to the highest national standards.
We work hard to assign the same carer to each individual on every visit. Familiar faces build trust, reduce anxiety, and create genuine human connection.
From early morning calls to overnight and live-in care, we provide support at whatever hours the individual needs – including emergency cover at short notice.
We serve the diverse communities of East London. Our team reflects this diversity, and we carefully match carers considering language, culture, and personal values.
Individuals Supported
Care Available
Registered Provider
Who We Support
Our home care service is available to adults across East London with a wide variety of needs – all receiving the same high standard of person-centred support.
Maintaining independence and dignity at home in later life
Dementia and Alzheimer’s
Skilled support for mobility, personal care and daily tasks
Compassionate daily support promoting stability and wellbeing
Recovery support at home after surgery or hospital stay
Parkinson’s, MS and stroke-related care at home
Tailored care for visual or hearing impairments
Common Questions
What is the difference between hourly and live-in care?
Hourly care means a carer visits for a set number of hours each day or week – ideal for those who are mostly independent but need help with specific tasks. Live-in care means a professional carer lives in the individual’s home full-time, providing continuous support around the clock. Both options are available from Mother Care East London Ltd and can be combined or adjusted over time.
How quickly can you start home care?
In urgent situations, we can often begin care within 24 to 48 hours of assessment. For planned packages, we typically begin within one week of completing the care plan and carer matching. We always aim to introduce the carer to the individual before care begins where possible.
Can I have the same carer every visit?
We make every effort to assign a consistent carer for each individual. Consistency is central to our approach – it builds trust, reduces anxiety, and means the carer gets to know the individual’s routines, preferences, and personality. In practice we aim to provide the same carer or a small, familiar team.
Do you accept funding from the local authority or NHS?
Yes. We accept care packages funded through local authority social care, NHS Continuing Healthcare (CHC), Direct Payments, and personal budgets. We work directly with social workers and commissioners across East London boroughs. We also accept self-funding clients.
What happens if my usual carer is unwell?
Our team of carers means cover is always available. In the event your regular carer cannot attend, we will always contact you in advance and send a suitable alternative. We maintain a reserve team for exactly this purpose so there is never a gap in care.
Are your carers directly employed by you?
Yes. Unlike an introductory agency, all our carers are directly employed by Mother Care East London Ltd. This means they are fully managed, trained, and supervised by us. We handle DBS checks, employment contracts, ongoing training, appraisals, and quality monitoring – giving you the security of a fully managed service.
Our team is happy to answer any questions you have about our services, costs, funding options, or how to get started.
Call us directly
Director
Anees Ur Rehman
Availability
24 hours, 7 days
Location
East London, UK
Whether you need hourly visits or full live-in care, our team is available 24/7 to discuss your needs and arrange a free, no-obligation home assessment.
